At Nerve Fresh, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your data when you visit our website or purchase our neuropathy relief products.
Information We Collect
When you interact with our website or make a purchase, we may collect the following types of information:
- Personal identification details (name, email address, phone number)
- Shipping and billing addresses
- Payment information (processed securely through our payment processors)
- Order history and preferences
- Communication history with our customer service team
- Device information and browsing data when you visit our website
How We Use Your Information
The information we collect serves specific purposes to enhance your experience:
- Processing and fulfilling your orders for Nerve Fresh products
- Providing order confirmations, shipping updates, and delivery notifications
- Offering personalized customer support and addressing inquiries
- Sending information about special offers and promotions (with your consent)
- Improving our website functionality and user experience
- Understanding customer preferences to better serve neuropathy relief needs
- Preventing fraudulent activities and enhancing security measures
Information Security
Protecting your personal information is paramount to us. We implement robust security measures including:
- SSL encryption technology for all data transmissions and payment processing
- Secure storage systems with limited access to authorized personnel only
- Regular security assessments and updates to our protective measures
- Staff training on privacy and security best practices
While we take extensive precautions, no method of electronic transmission or storage is 100% secure. We continuously work to protect your information but cannot guarantee absolute security.
Sharing Information with Third Parties
We may share your information with trusted third parties who assist us in operating our business and serving you:
- Payment processors to complete transactions
- Shipping and fulfillment partners to deliver your orders
- Marketing and analytics service providers to improve our offerings
- Customer support systems to address your inquiries
These third parties are contractually obligated to protect your information and use it solely for the purposes we specify.
Your Privacy Rights
You maintain certain rights regarding your personal information:
- Access and review the personal information we have collected about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal information from our records
- Opt out of marketing communications at any time
- Request limitations on how we process your data
- Receive your information in a portable format
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Updates to Our Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:
Email: [email protected]
We are committed to addressing your inquiries promptly and resolving any concerns you may have about your privacy.